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Privacy Policy

Updated December 2023

The Travel Clinic at The Boardwalk (TCATB) is a private health care clinic located in Waterloo, Ontario. In this Privacy Statement the terms “we” and “our” refer to TCATB.  The Privacy Statement explains TCATB’s practices regarding personal information of our clients, prospective clients, and other visitors to our website as well as those who have transaction with us through telephone, Internet, faxes, and other means of communications.

If you do not consent to TCATB collecting and otherwise processing your personal information in accordance with this Privacy Statement, please do not provide us with your personal information. Please note that we may not be able to provide you with all our services without collecting certain required personal information.

TCATB’s Commitment to Privacy

“Personal information” refers to any information that can be used to, directly or indirectly, identify and individual.

At TCATB, we are committed to respecting the privacy of our clients and our website visitors.  For that reason, we have taken and will continue to take measures to help protect the privacy of personal information held by us.

When you interact with TCATB, you may provide us with personal information including the following: contact information (e.g. name, address, email, telephone number) and information about your travel or immunization needs that we may use to respond to your inquiry.

As part of our business operations, we collect and use certain information about our clients and prospective clients, including contact information such as name, address, email address and telephone number, in order to process your requests, provide you with requested services and to understand your needs so that we can serve you better.  We use credit card information to process payments for services ONLY.

We may use your personal information for the following purposes:

  • To manage your clinic visit, and clinic provided services.
  • To respond to your inquiries
  • To process payment for services rendered
  • To meet regulatory requirements relating to the services and products provided to you.

At the request of a client and with their consent, we may provide immunization records and/or information regarding recommendations and declined products to a third party (e.g. Family doctor, Parent). The information received by the third party is limited to only the information held by us that they need in order to provide continuing care or services to the client.

As a client or prospective client of TCATB, you consent to receive email communications from us to facilitate information exchange regarding services offered, provided, appointment reminders and reminders for booster doses for vaccine series.

Our website may contain links to external websites.  This Privacy Statement only applies to personal information that we collect and use on or through our website. We are not responsible or liable for the content or activities on any linked websites or for their privacy practices.

We reserve the right to change this Privacy Statement at any time.  We will alert you that changes have been made by indicating at the top of the Privacy Statement the date that it was last updated.